Free Online Level 2 Information, Advice or Guidance Course
Gain a Level 2 certificate in Information, Advice or Guidance.
Our fully-funded Information, Advice or Guidance course gives you the skills you need to advance your career with no hidden costs attached.
Sharing information, advice and guidance is a crucial part of many job roles, whether you’re working with customers or colleagues.
Our course is designed to help you improve communication and confidence.
Meet Caroline - a Futures skills coach.
Can I access this course?
To gain access to our adult courses, you must meet the following criteria:
- Are aged 19 years old or over (must have turned 19 by 31st August 2023)
- Have lived in the UK or a European Economic Area (EEA) Member state for the last three years or are an Individual or Asylum Seeker with certain types of immigration status*
- Are actively seeking employment and claiming an unemployment benefit** OR must be earning under £20,319 annual gross salary (for Maths and English you can earn any amount if you can commit to the course).
* Please contact us for further information on immigration status
** Other state benefits may be accepted, please contact us for further information
FREE online Level 2 Information, Advice or Guidance
Learn online with access to a skilled tutor.
Gaining a Level 2 IAG certificate allows you to build up practical skills that can be used to support others, including active listening, effective communication, questioning, confidentiality, problem solving and overcoming barriers.
What will the course cover?
- Information, Advice or Guidance in Practice
- Developing Interaction Skills for Information, Advice or Guidance
- Signposting and Referral in Information, Advice or Guidance
- Information, Advice or Guidance in Context
- Skills for Advice Providers
What can I do next?
Upon completion of your Level 2 Certificate you have a number of new opportunities:
- Apply for an entry level role in a sector where IAG is a key skill
- Apply for a Level 2 or 3 apprenticeship to develop your learning
- Access further education courses
Learn more about the course Here.
Sign up to register your interest.
FREE in-person Level 3 Information, Advice or Guidance
Learn in-person at our Nottingham Training Centre.
For many employers, trusting that employees can offer accurate information, advice and guidance (IAG) - and understand what can be shared legally and professionally – plays a significant role in recruitment and promotion decisions.
If you give information, advice or guidance as part of your job or aspire for a position of this type, this qualification aims to build your skills in signposting, referrals, record keeping, confidentiality and communication/listening techniques.
The qualification is perfect for career advisors and those supporting the personal development of employees.
What will the course cover?
- Establish communication with clients for advice and guidance
- Assist advice and guidance clients to decide on a course of action
- Manage personal case load.
What can I do next?
Upon completion of your Level 3 Certificate you have a number of new opportunities:
- Apply for a role in a sector where IAG is a key skill
- Access further education courses
Sign up to register your interest.
In a nutshell
On each course, you will be supported by an outstanding and passionate trainer who is dedicated to unlock your full potential in order to achieve unlimited possibilities. Our training centres provide a relaxed and friendly approach to learning, where using the latest technology and quality resources, you will be encouraged to transfer your knowledge and understanding gained during the course into a practical setting.
Upon successful completion of your course, you will receive a formal qualification from a recognised awarding body.