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Customer Service Short Courses
You're one step away from a career in Customer Service
Complete a fully-funded Customer Service qualification to gain the skills needed to find a new job and work confidently with customers.
Courses are available online or face-to-face at our Nottingham Training Centre. Classroom-based learning runs from 9:30am to 2:30pm.Course delivery is sometimes partnered with the opportunity for you to interview with an employer.
Previously, our learners have secured jobs in: Nottinghamshire Police, Boots, Tesco, McDonalds, Office of the Public Guardian and KFC.
Together let's enhance your skills confidently and improve your chances of getting a job!
Have you lived in the UK for 3 years?
If the answer is yes you might be able to complete our courses. To be eligible you must also meet the following criteria:
- I currently live in England
- I was aged 19 or over on 31st August 2023
- I have lived in the UK or EU/EEA for the last 3 years*
- I am seeking employment/claiming unemployment benefits or earning below £22,308 annually**
* Please contact us for further information on immigration status
** Other state benefits may be accepted, please email referral@futuresforbusiness.com or give us a call on 0345 850 8899
Meet Kevin, Customer Service Skills Coach.
Once you've completed this course, you could start working in jobs like these:
Straight away
![Stock Control Assistant £13-30K](https://www.the-futures-group.com/AEB_GRAPHICS_FOR_WEB_Customer_Service12_1.jpg)
Shortly after
![Receptionist £15-22K](https://www.the-futures-group.com/AEB_GRAPHICS_FOR_WEB_Customer_Service1.jpg)
In the future
![Police Community Support Officer £19-26K](https://www.the-futures-group.com/AEB_GRAPHICS_FOR_WEB_Customer_Service13.jpg)