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Customer Service Short Courses

You're one step away from a career in Customer Service

Complete a fully-funded Customer Service qualification to gain the skills needed to find a new job and work confidently with customers.

Course delivery is sometimes partnered with the opportunity for you to interview with an employer.

Previously, our learners have secured jobs in: Nottinghamshire Police, Boots, Tesco, McDonalds, Office of the Public Guardian and KFC.

Together let's enhance your skills confidently and improve your chances of getting a job!

Register today

Can I access a short course?

To be eligible you must meet the following criteria:

  • I currently live in England
  • I was aged 19 or over on 31st August 2023
  • I have lived in the UK or EU/EEA for the last 3 years*
  • I am seeking employment/claiming unemployment benefits or earning below £22,308 annually**

* Please contact us for further information on immigration status

** Other state benefits may be accepted, please email referral@futuresforbusiness.com or give us a call on 0345 266 9779

Meet Kevin, Customer Service Skills Coach.

Level 1 Customer Service
Level 2 Customer Service

Once you've completed this course, you could start working in jobs like these:

Straight away

Stock Control Assistant £13-30K

Shortly after

Receptionist £15-22K

In the future

Police Community Support Officer £19-26K

Get started today

I am aged 19 years old or over. I have lived in the UK or a European Economic Area (EEA) Member state for the last three years or are an Individual or Asylum Seeker with certain types of immigration status*. I am actively seeking employment and claiming an unemployment benefit ** OR I am earning under £20,319 annual gross salary and be able to commit to the course.

By ticking this box, I agree to give you permission for Futures to access your Personal Learning Record. LRS Privacy Notice The information you supply is used by the Learning Records Service (LRS). The LRS issues Unique Learner Numbers (ULN) and creates Personal Learning records across England, Wales and Northern Ireland, and is operated by the Education and Skills Funding Agency, an executive agency of the Department for Education (DfE). For more information about how your information is processed, and to access your Personal Learning Record, please refer to: https://www.gov.uk/government/publications/lrs-privacy-notices

Privacy Notice: Your information will be handled in accordance with the principles and laws of the Data Protection Act 2018 and at no time will it be used for purposes that are not related to the delivery of our service to you. For further details of how your data is used, please view our privacy policy.